Adnoc Distribution has announced that 41 additional service stations in the emirate of Abu Dhabi will now receive and process customer applications for Rahal e-Gas cards, ahead of the September 8 deadline for submission of applications to benefit from subsidised LPG gas cylinders according to segmented quotas.
The step is part of the company’s ongoing efforts to reduce waiting time and meet increased customer applications at service stations and centres authorised to receive and process applications and issue e-gas cards.
Abdulla Salem Al Dhaheri, CEO of Adnoc Distribution, said: "Regulating the sale of LPG cylinders through the e-Gas cards is in line with the UAE’s vision to migrate all functions to smart platforms to ensure safer, easier and greater convenience to customers in Abu Dhabi."
Al Dhaheri added: "We have deployed 41 service stations to receive and process applications for e-Gas cards. This takes the total number of service stations catering to e-Gas card issue and applications to 139 across Abu Dhabi."
ADNOC teams review applications on a case-by-case basis, and processes them to ensure greater convenience to customers and enhanced efficiency of operations.
The new monthly quotas set by for subsidised LPG cylinders purchased via the Rahal e-Gas scheme allocates Dh150 for Emirati families and Dh70 for Emirati single citizens.
Monthly quotas for resident expat families have been set at Dh70 and for expat single residents at Dh40.
To apply for a five-year valid Rahal e-Gas card, Emiratis need to present the following documents: Emirates ID, original copy of Family Book (for UAE families only) and proof of residency (choice of one of the following documents proving they are residents of Abu Dhabi - either a certificate or the latest copy of the water and electricity bill or original copy of Tawtheeq).
Expat residents are entitled to a one-year valid Rahal e-Gas card through presenting Emirates ID, original copy of spouse/child visa (for expat families only) and proof of residency (choice of one of the following documents proving they are residents of Abu Dhabi - either the latest copy of the water and electricity bill/certificate or original copy of Tawtheeq).
First time registration for Rahal e-Gas cards is free.
Modification of card data as well as replacement of lost and damaged cards will cost Dh50.
Also, when getting the card issued for the first time, customers are required to charge their cards with Dh200 minimum balance that can be used later for buying gas cylinders.
Rahal e-Gas cards can only be used within the service stations network in Abu Dhabi.
Meanwhile, individuals or families in Abu Dhabi can continue to buy LPG cylinders by paying in cash, or by using credit cards at non-subsidised rates.
Customers are encouraged to use the online application form available on the company website (www.adnocdistribution.ae).
In addition, customers can call the Adnoc hotline (800 300) to learn more about applying for Rahal e-Gas cards.
